Whether it’s for performance management or for risk, it’s important to know who your suppliers are and have a close business relationship with them.

Want to encourage innovation? A new study co-authored by an MIT professor finds that little-known state laws called “constituency statutes” have significant effects on the quantity and quality of innovative business actions.

I had a call from one of my clients, a franchise brand. I can’t mention the company’s name here, but you know them. They have branded walk-in locations in hundreds of cities and towns across America—probably near where you live.

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When I go to customer experience conferences, B2B companies are underrepresented, both in attendees and speakers. When clients look for benchmark data, B2B reports are few and far between.

Here we look at a simple example to discover the commonalties of various data analysis techniques widely used in industry today. Careful consideration of the following may result in insights that were not part of your introductory class in statistics.