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My wife, Carole, just gave me a shirt emblazoned with, “The good thing about science is that it’s true whether or not you believe in it.” It reminded me of an important phenomenon that has been lately grabbing my attention.
Context. What the heck is that and how do you apply the term to your organization?
Credit: Takako Tominaga
One of the newest parts of ISO 9001:2015 and related management standards are the concepts of context and interested parties. What do these mean, and how can you apply them to your organization?
Pulling out of a country is an expensive proposition for a multinational firm, but it is sometimes required for the corporate bottom line. If the host country changes laws or even expropriates a subsidiary, it is often time to leave or divest.
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With each new discovery, an old theory often becomes obsolete
Credit: N. Hanacek/NIST
Can you imagine trying to do CAPA faced with this?
Credit: Dave Wilson Cumbria
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Is it just me, or does it seem like businesses are actually trying to outdo each other in poor customer experience? Now, I don’t want to be misunderstood, so let me be as clear as I can.
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