(Newman Communications: Allston, MA) -- The myth of “a happy employee is a motivated employee” is exploded by the research outlined in the new book Hundred Perce

If you have ever found equipment that is out of calibration, then you know it is not something to take lightly.

(NDI: Waterloo, Canada) -- NDI announced the first in a series of live, interactive webinars showcasing their 3-D measurement solutions. This is the introductory session for the fall season of educational webinars.

(PQ Systems: Dayton, OH) -- An option for concurrent-use licensing ushers in a new approach to the use of CHARTrunner from PQ Systems Inc., in its latest release. This “floating license” allows installation on multiple computers, with use limited only by the license itself.

Do you know if your customers are writing blogs, networking on LinkedIn, “tweeting” on Twitter, or commenting in forums and discussion groups?

The story of how one Michigan-based automotive supplier, GHSP, embraced the quality circle process and very quickly earned a spot as a leader from one of the most demanding customers in the business 

(Mnitab: State College, PA)-- Minitab Inc. has released Quality Companion 3.2, an update to its software for managing and executing quality improvement projects.

All the talk of health care reform has resulted in many hospitals turning to lean Six Sigma to help improve efficiency and aid in cost cutting.

Two months ago my column “Are Quality Methodologies All Smoke and Mirrors? Part One” was a review of my interview in 1988 with F.

(Citrix Systems: Fort Lauderdale, FL) -- In a harshly competitive environment with rising consumer expectations, customer satisfaction surveys are an essential tool for listening to customers and developing strategies for improvement.