(J.D. Power and Associates: Westlake Village, CA) -- New-vehicle owners are increasingly citing fun-to-drive vehicles as a top reason to remain loyal to their brand, while shifting away from expected resale value as a loyalty reason, according to the recently released J.D.

(EnerNOC Inc.: Boston) -- EnerNOC Inc., a provider of energy management applications for the smart grid, recently announced that it is partnering with a Virginia Tech research group to monitor energy usage data across multiple sites to study “lean” manufacturing strategies.

Back in 1959, crooner Perry Como greeted us with the holiday song, "There’s No Place like Home for the Holidays." It became a highly anticipated tradition over the years to hear him sing these words:

Let’s face it: The business world is changing. Rapidly. While the object of the game is still to drive revenue, the methods have changed.

Most of us set new resolutions every New Year.

Gratitude is something that is as great to give as it is to receive. There are many ways in which you can show your appreciation to your customers. Likewise there are many ways our customers do the same.

We don’t often pause to consider electroplating, but the fact is, today’s world would be impossible without it. Cadmium, zinc, gold, silver, platinum, titanium, and chrome are some of the metals often used in the process.

(NIST: Gaithersburg, MD) -- Vice President Joe Biden and U.S. Commerce Department Secretary Gary Locke presented five U.S. organizations with the Malcolm Baldrige National Quality Award, the nation’s highest honor for organizational innovation and performance excellence.

We are almost there… the close of another year. There are two ways to end the year. One way is to write off the rest of December because the year is just about shot, and then just start fresh in January.

Beginning Dec. 8 with “This Year in Quality, Part One,” and continuing Dec.