When we think about limiting work in process (WIP), we have to realize that there are many types of work. Simply limiting work is not enough; we must know what we are limiting. We have to see what we’re really completing.

Doctors have a new way of thinking about how to treat heart and skeletal muscle diseases. Body builders have a new way of thinking about how they maximize their power. Both owe their new insight to high-energy X-rays, cloud computing, and a moth.

Boxers or briefs. Republican or Democrat. Yin or yang. Why is it that life often seems to boil down to two choices?

Approximately half of the 704 employers participating in a survey by The Chronicle of Higher Education and American Pu

Editor’s note: This continues Jack Dunigan’s series about unsung heroes in the workplace, and the 16 traits they all share.