SPC, Where Are You?
Recently, a friend from my undergraduate days complained that he was written up at work for low productivity. He operates a forklift in a warehouse and was informed that he only reached 97 percent of the previous week’s productivity.
Optical Illusions, Zen Koans, and Simpson’s Paradox
What do you see when you look at the image in figure 1? Do you see a bulging sphere that stretches the checkerboard pattern in the center, causing its lines to curve?
Innovation Centennial
Last week marked the 100th anniversary of the introduction of a moving assembly line at Henry Ford’s Highland assembly plant, an innovation that inaugurated mass production.
<em>Positive Quality Management for a Change</em>
In theory, most manuals sound promising. In practice, they often show their true colors. Gottfried Giritzer can look back on a work experience of more than 20 years.
Achieving an Innovation Nation
The U.S. economy retains myriad sources of innovative capacity—but not enough of the innovations occurring in America today reach the marketplace, according to a major two-year MIT study.