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All I Need to Know About Customer Experience I Learned From a Jack Nicholson Movie

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No, I didn't learn from this movie—other movies. Photo by Luis Villasmil on Unsplash.

 

 
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The diner scene from the 1970 movie Five Easy Pieces appeared in many customer service training classes. Do you recall Bobby Dupea (played by Jack Nicholson) trying to order a plain omelet with a side order of wheat toast?

Hexagon Streamlines Manufacturing Quality and Assembly Processes

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(Hexagon: Waukesha, WI) -- Hexagon’s Manufacturing Intelligence division is previewing a newly developed laser tracker technology.

Artec 3D Expands Further Into Industrial Metrology

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(Artec 3D: Santa Clara, CA) -- Global 3D scanning hardware and software leader Artec 3D has unveiled its first target-based laser scanner as part of its plans to expand further into industrial metrology.

Comparative Gages and Temperature Compensation

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Electronic temperature compensation in gaging has become a valuable tool in improving the accuracy and gage repeatability and reproducibility (GR&R) of gages in harsh manufacturing environments.

Laying Siege to a New Job Using Bridges and Catapults

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Moving to a new job can be scary and intimidating, with many risks inherent in making that transition. But if you think of the transition like laying siege to a fortress, you will be just fine.

Markforged Introduces Metal and Advanced Composite Industrial 3D Printer

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(Markforged: Waltham, MA) -- Markforged Holding Corp., a company strengthening manufacturing resiliency by enabling industrial production at the point of need, has announced the

Hexagon Launches VISIUS: Affordable High-Speed Measurement for Machine Shops

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(Hexagon Manufacturing Intelligence: North Kingstown, RI) -- At the International Manufacturing Technology Show in Chicago, Sept.

Dealing With Misalignment Burnout

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Photo by Vitaly Gariev on Unsplash

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The world of remote work spawned by the pandemic posed several new and unprecedented challenges as employers and employees alike reconfigured relationships and adopted new expectations for each other.

Survey: 9 in 10 Companies Will Have Returned to Office by 2025

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Return to office policies are gaining popularity. Photo by Annie Spratt on Unsplash

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ResumeBuilder.com, a premier resource for professional resume templates and career advice, has published a recent survey report assessing companies’ return-to-office (RTO) plans. The report also provides insights into the motivations behind these findings.

Honda Aircraft Co. Revises HondaJet Maintenance Schedule, Enhances Efficiency

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(Honda Aircraft Co.: Greensboro, NC) -- Honda Aircraft Co. implemented a series of updates to its HA-420 HondaJet maintenance program designed to enhance operational efficiency and increase dispatch availability.

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