Erin joined your team about a year ago. She came in with many other candidates for a job opening, and she impressed you during the interview. She was far and away the best candidate.

During the recent leadership plenary of the Baldrige Program’s Quest for Excellence Conference, senior leaders of the 2014 Baldrige Award recipients shared their insights and lessons learned.

Spring has always been my favorite time of year. The flowers are out again in full bloom, it’s time to plant the garden, and baseball season is here again. Go Nationals!

Leaders who empower their team members get better results. They make faster decisions, have the ability to act, and create dramatically better experiences for customers. Read on to learn how you can empower your teams.

(Dynapar: Gurnee, Illinois) -- Announced today and effective immediately, Dynapar is offering a free 30-day beta test trial to all interested and qualified parties, for its key product families of incremental and absolute encoders, with thousands of configurations available.

Years ago, while in a traveling sales job that I hated, I stopped at a gas station and used the restroom. Someone, annoyed by the wet floors, had scrawled above the urinal, “We aim to please. You aim too, please.”

Welcome to baseball season!

(Quality Digest -- Chico, CA) Quality Digest, for more than 30 years the leading source for quality news and resources, is now available on mobile devices.