Two New Commandments of Customer Engagement
Here are a couple of tips to lock in customer engagement.
Here are a couple of tips to lock in customer engagement.
Science, technology, engineering and mathematics (STEM) students spend time at Brookhaven National Lab.
Credit: Brookhaven National Laboratory
I n our June 23, 2017, episode of QDL we look at STEM education, personal kanban, and common mistakes when using SPC.
Just because you've found a root doesn't mean you have found the root
Credit: Hank Conner
As you drive east on I-70 coming from the Rockies, there is a point where you seem to have stopped descending, but a sign says, “Trucks: Don’t be fooled.
Scratches: Product failure or process failure?
Credit: Stef
Maplewood
MN
2017 Shingo Manufacturing Summit
If you’re in manufacturing and want continuous improvement, you belong at this summit. Learn how managers and leaders can make big transformations in their organizations using the principles of the Shingo Model. Learn what leaders and managers like you have done to make notable improvements to their organizations. You’ll hear experienced leaders as keynote speakers and in break-out sessions where you can join the discussion.
Attend just the site tours, or just the two-day summit, or just the two-day workshop, or all of the events.
See agenda here: https://events.shingo.org/#!/events/a1B1200000SU9NBEA1/agenda/a16120000…
USA
A few spare moments can be turned into an opportunity to observe processes to find waste.
Credit: Luis Triguez
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