After wading through airport security and a turbulent trans-Atlantic flight, the last thing I wanted was more friction arriving back in the USA.

In an open letter, Bob Fangmeyer, director of the Baldrige Performance Excellence Program, wrote that the Baldridge Award process would be suspended this year. The reasons and future plans are outlined in the letter shown below.

The pandemic had many consequences for manufacturing companies, the most prevalent being supply chain disruption.

Gemba walks are an essential tool to understand the challenges of your manufacturing frontline. Each manufacturing facility is unique.

This morning my favorite local morning news program had an interesting segment on new slang words and what they mean.

(Hexnode: San Francisco) -- Hexnode, an award-winning unified endpoint management solution, has announced a partnership with Keeper Security, a leading provider of zero-trust and zero-knowled

(ISO: Geneva) -- Digital technologies such as artificial intelligence, big data, and machine learning are increasingly important to the manufacturing industry. Just imagine the implications on metrology—the science of measurement.

(Digital Metrology Solutions: Columbus, IN) -- Digital Metrology Solutions, a provider of measurement software, consulting, and training, has announced its new web-based Surface Library, a collection of sample surface texture datasets to help users explore, understand, and explain surface texture

Imagine that your medical device malfunctioned during patient use. Do you know whether quality assurance or quality control is responsible?

We live in an upside-down world where the old rules no longer apply. Many call it a VUCA world—volatile, uncertain, complex, and ambiguous.