Philip Crosby Associates Celebrates 25th Anniversary of Seminal Book
It was 25 years ago that Philip Crosby’s watershed book, Quality is Free, was published—a landmark that Philip Crosby Associates will celebrate all year long.
The Top 10 Training Topics for Customer Focus
Training is profoundly strategic. It’s a process aimed at improving the single most important resource in the organization: people. Nothing affects customer loyalty more than the behaviors and competencies of employees.
WorkOasis Introduces Lean Six Sigma Solution for Managing Contractors
FM Solutions, a facility management consulting and technology company, recently added a lean Six Sigma contractor management function to its WorkOasis technology platform.TSix Sigma in Small Business Workshop Announced
Owners and managers of small to mid-sized organizations will learn how to use Six Sigma to improve operations at a full-day workshop scheduled for next month in Moon TowNetherlands Hospital Uses Six Sigma to Improve Clinical Trials
Food & Drug Law Weekly recently reported that one of the largest hospitals in the Netherlands is using Six Sigma to improve its management of cliniiGrafx Releases Six Sigma Software
Software developer iGrafx recently released Process for Six Sigma, its new suite for practitioners of the popular methodology.The solution includes features customized to Six Excel Partnership Announces Public Six Sigma Training
Excel Partnership Inc. will offer a Six Sigma training course for professionals who want to become familiarized with the methodology.From PDCA to PPPP
If you’re considering opportunities for business improvement, dynamic growth and profitability, “plan,” “do,” “check” and “act” (PDCA) is a leading option. Walter A. Shewhart developed the PDCA cycle in the 1920s and W.
Telecom Executives Report Disappointing Results From Performance Improvement Projects
Almost 60 percent of telecom executives surveyed reported that performance improvement efforts over the past three years were unsuccessful.Turkey to Host European Quality Conference
The Turkish Standards Association will host the upcoming 49th European Organization for Quality Annual Congress.