An upcoming conference on global outsourcing will feature the use of Six Sigma in organizing a global workforce.

In its efforts to ramp up hybrid engine production, Ford Motor Co. will use design for Six Sigma for the first time in a major powertrain program. Ford’s new 250-horsepower, 3.5-liter V-6 engine, also known as the Duratec 35, will be built at the company’s Lima Engine Plant in Ohio.

The Society of Manufacturing Engineers recently released The Hitchhiker’s Guide to Lean: Lessons from the Road, a book that explores actual lean applications.

The Centers for Medicare & Medicaid Services (CMS) has begun formal evaluation of an application filed by TÜV Healthcare Specialists to become the first new accreditation service for U.S. hospitals in 40 years.

Statit Software Inc. recently released Performance Indicator & Management Dashboard (piMD), a new approach to measurement and analysis for the health care industry.

The 52nd annual Reliability and Maintainability Symposium (RAMS) will be held January 23–26 in California. Reliability and maintainability have been growing beyond their traditional role of prediction to include risk management, process verification and product validation.

A recently released, comprehensive study of patient care shows significantly improved care of patients with serious conditions. Premera Blue Cross, a Washington-based health insurer of upward of 1.3 million people, performed the study with several prominent medical groups across Washington.

What poor-quality cars lack in performance and reliability, they can make up for with style, according to a new study.In the short term, consumers will put up with performance deficiencies if they’re satisfied with the style and appearance of new vehicles, reports A.T.

Customer focus doesn’t evolve on its own. It’s carefully cultivated over time through a variety of processes. At the forefront of this effort is leadership. The organization’s leadership has the primary responsibility of making every decision and every action based on customer focus.

Sigma Dynamics recently released four new applications designed to connect the operational and analytical sides of customer-relationship man