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New Book Illustrates Six Sigma Processes

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Dave Rasmusson’s The SIPOC Picture Book: A Visual Guide to the SIPOC/DMAIC Relationship (Oriel Inc., 2006) helps readers use Six Sigma con

The Quality Group Announces Its New Director of Business Excellence

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Diane Ritter, a prolific author and former colleague of W.

Army Awards Multimillion Dollar Lean Six Sigma Contract

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Perkins Technical Services Inc.

Georgia Software Provider Named on ’Most Innovative’ List

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Synthis Corp., a provider of enterprise knowledge-management software, was recently named one of Georgia’s most innovative technology companies

Six Sigma Basics

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Many people believe that they can buy Six Sigma certification and get some marketing advantage.

Treating Your Registrar as a Supplier

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Why don’t registrar auditors audit clause 7.4 Purchasing of ISO 9001 when it comes to purchasing their services?

New Standard Benchmarks e-Learning Quality

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A new ISO/IEC standard aims to harmonize the various approaches used around the world for assessing the quality of e-learning initiatives.

ACSI Reports Increase in Consumer Satisfaction

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Customer satisfaction slowly and steadily climbed during the fourth quarter of 2005, according to The American Customer Satisfaction Index.The index is r

RABQSA to Release Training Scheme for Disability Services Auditors

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RABQSA recently reported a partnership with the Australian government and other stakeholders to develop a certification scheme for disability-servi

Conference to Focus on Synergy of Lean and Six Sigma

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An upcoming conference will examine the dual use of lean and Six Sigma to achieve the most return on investment.

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