Customer Relationship Management and ISO 9001
Customer relationship management (CRM) usually refers to sales activities, and CRM software is commonly purchased, and occasionally used, to track potential customers, existing customers and sales activities.
(AIAG: Shanghai)—In a continuing effort to promote communication and collaboration between the North American and Chinese automotive industries, the Automo
(ANSI: New York) -- Members of the American National Standards Institute are invited to participate in the annual recommendation of qualified candidates f
(ASQ: Milwaukee) -- The American Society for Quality recently announced a new slate of officers for the 2007–08 term.
(Child Care Resources Inc.: Charlotte, North Carolina) -- Child Care Resources Inc.’s Child Care Search service recently became North Carolina’s firs
(BearingPoint Inc.: McLean, Virginia) -- BearingPoint Inc., a management and technology consulting firm, has been awarded a blanket purchase agreement
(Frost & Sullivan: Palo Alto, California) -- Frost & Sullivan recently presented its 2007 Award for Customer Value Leadership of the Year t
Repent of your wicked ways O fellow Six Sigma Heretics, or surely you shall be smitten (smoted? smited?
(Penske Truck Leasing: Reading, Philadelphia) -- Penske Truck Leasing implemented Six Sigma techniques to drive down costs and optimize services and rec