(ACSI: Ann Arbor, Michigan) -- According to a recently released report from the American Customer Satisfaction Index, U.S. citizens are less satisfied with federal government services than they are with private-sector services.

Former Chrysler chairman Lee Iacocca once noted, “You can have brilliant ideas; but if you can’t get them across, your ideas won’t get you anywhere.” In their new book, The Art of Woo: Using Strategic Persuasion to Sell Your Ideas,Wharton legal studies and bus

(ANSI: New York) -- The American National Standards Institute recently issued the revised 2008 edition of the ANSI Procedures for U.S.

(ACSI: Ann Arbor, Michigan) -- According to a recently released report from the American Customer Satisfaction Index, U.S.

(ANSI: New York) -- The Human Factors and Ergonomics Society (HFES), an ANSI-accredited standards developer, recently published ANSI/HFES

Industrial-marketing programs must encompass the full range of activities needed to grow a business profitably, and often these programs neglect to cover the retention and expansion of a business with existing profitable customers.

Industrial-marketing programs must encompass the full range of activities needed to grow a business profitably, and often these programs neglect to cover the retention and expansion of a business with existing profitable customers.

(Instantis: Santa Clara, California) Join Stephan Schwarz, DuPont Master Black Belt, Tuesday, Jan. 22 at 8 a.m. PST/11 a.m.

(Smarter Solutions Inc.: Austin, Texas) -- Today’s Six Sigma Black Belts need more than technical and analytical skills.