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Medical Device Manufacturers Win Shingo Prize

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Three medical device manufacturers—two in Mexico and one in the United States— recently received Shingo Prizes.

Molecular Imaging of a Virus

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Mailers Get New Platform

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Pitney Bowes’ Group 1 Software recently announced the availability of Address Quality Hub, an address-cleansing software platfor

Frost & Sullivan Awards

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Frost & Sullivan’s 2006 Best Practices Awards honored 38 companies that demonstrated outstanding achievement in customer service,

Crayon Is FlipChip Vice President

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FlipChip International LLC recently appointed Marcus Crayon vice pr

Retailers’ New Management Solution

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SiberLogic recently introduced SiberSafe Definer (QE Edition), a next-generation quality engineering and requirements management soluti

QUMAS Offers R&D Suite

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QUMAS recently made its QUMAS R&D software suite available to biotechnology and pharmaceutical companies.

What Harley-Davidson Learned From GM

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Established in 1903, the Harley-Davidson Motor Company grew rapidly during the two world wars.

Counting Complaints

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A certain company has a complaint department that answers calls for three unique products.

Top Ten Stupid Six Sigma Tricks: #4

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We are more than halfway through the countdown of our exploration of the kooky, and expensive, mistakes people make in implementing Six Sigma, and I want to talk about something that’s so fundamental people rarely see it—Stupid Six Sigma Trick #4: Overusing DMAIC.

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