With all the emphasis today on quality, and studies showing that quality is very important to the leaders of American business, why are so many organizations struggling to achieve and sustain quality systems?

(CSPI: Washington) -- On several Web sites, the Sara Lee Corp.

Now that I have your attention, let me explain. This year I will enter a very special age group, namely, those people eligible for Medicare.

(Best Practices: Chapel Hill, North Carolina) -- Many companies believe that they deliver superior customer experience, but far fewer customers agree with this assessment.

(NIST: Gaithersburg, Maryland) -- A team of computer scientists and mathematicians from the National Institute of Standards and Technology and the University of Texas, Arlington, is developing an open-source tool that catches programming errors by using an emerging approach called “combinatorial

Unique three-dimensional solar cells that capture nearly all of the light that strikes them could boost the efficiency of photovoltaic systems while reducing their size, weight, and mechanical complexity.

(AHRQ: Rockville, Maryland) -- An array of toolkits designed to help doctors, nurses, hospital managers, patients, and others reduce medical err

(ASQ: Milwaukee) -- The American Society for Quality’s 2008 World Conference on Quality and Improvement, May 5-7, 2008 in Houston, Texas, will provide attendees with a myriad of improvement opportunities.