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New Six Sigma Book

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(Prentice Hall: Upper Saddle River, New Jersey) -- Treasure Chest of Six Sigma Growth Methods, Tools, and Best Practices is a comprehensive how-to

Middle Managers Are Obstacles to Lean

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(LEI: Cambridge, Massachusetts) -- Middle management resistance to change is now the No.

In Pursuit of Excellence

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Six Sigma was Bill Smith’s vision for excellence in everything.

Quality Fade

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Numerous news stories this past month have focused on concerns about the quality and safety of certain Chinese exports.

ANSI, ABNT Propose ISO Biofuels Subcommittee

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(ANSI: New York) -- The increasing number of liquid biofuels standards initiatives and the growing market demand for alternative energy sources are fueli

Measures Assessing Resource-Use Highlight HEDIS 2008

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(NCQA: Washington) -- Five new measures of health care effectiveness were recently added to HEDIS, the most definitive set of health care quality measures

2007 Information and Data Quality Conference

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(IAIDQ: Lutz, Florida) -- The International Association for Information and Data Quality recently announced its 2007 Information & Data Quality Conferen

ISO/IEC Publishes Survey of Icons and Symbols

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(ISO: Geneva) -- Using computers and the Internet can be a challenge for anyone, let alone the elderly or people with disabilities.

Quality Hypocrisy

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“I’m starting with the man in the mirror,
I’m asking him to change his ways.”

by Michael Jackson

Call For Steering Committee Nominations:
National Voluntary Consensus Standards for Emergency Care

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The National Quality Forum is seeking nominations for members of a steering committee for the initial phase of a project to endorse voluntar

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