ASQ Aims to Help Defuse Health Care Checklist Controversy
(American Society for Quality: Milwaukee, Wisconsin) -- The American Society for Quality has submitted guidelines to the Office of Human Research Pro
ANSI Seeks Anticounterfeiting Proposal Comments
(ANSI: New York) -- The Association Française de Normalisation (AFNOR) has submitted a new work item proposal to the International Organization for Standardization for a standard on performanc
NCQA Updates Physician and Hospital Quality Program
(NCQA: Washington) -- The National Committee for Quality Assurance recently released standards that updated its voluntary Physician and Hospital Quality (PHQ) program, an assessment of how health plans measure and report on the quality and cost of physicians and hospitals.
Business Innovation Conference Is a First
Business, academia, and government will assemble for the Business Innovation Conference at Illinois Institute of Technology in Wheaton, Illinois, September 8–10, 2008.
Gas Prices Affect Expos
The price of petroleum fuels has affected attendance at regional manufacturing expos by quality professionals.Be a Leader
To be a good leader, you must develop people who can function without you looking over their shoulder. There’s no greater satisfaction than mentoring someone who turns out to be a great leader.Be a Leader
Are great leaders born or made? I believe leadership is a trait that can be learned. To be a leader you must have followers and you must develop people that can go out and function without you looking over their shoulder.
Manufacturers’ Dilemma
In September 2007 at the QuEST Forum I had the privilege of presenting an AT&T in-house Six Sigma process-improvement success story, “Reducing Non-Billed Inside Wire Dispatches,” which was selected as a best practice in the Six Sigma category.
Changing to Lean, Part 5
As is the case with any lean implementation in a traditional environment, culture change is the most difficult obstacle to success.