Article_multivariate statistic in quality services
A Quality of Services Assessment using multivariate techniques
'Marketing Research', a World-Renowned Scientific Magazine; ISSN 1131-6144, Nº. 88, 2005.
Author: Roberto Santana -Vizcaino (MBA, Eng.)
Referenced in: Research & Marketing Magazine: http://old.aedemo.es/aedemo3/revistas/pagina.php?revista=88&articulo=5