(ASQ: Milwaukee) -- In today’s challenging economy, providing quality service can be a major competitive advantage—but it can be difficult to define and measure.

(Edmund Optics: Barrington, NJ) -- Edmund Optics (EO), a provider of optical components, recently announced that it greatly expanded its line of TECHSPEC imaging and machine vision lenses, adding more than 30 EO designed and manufactured lenses including TECHSPEC fixed focal length and telecent

(GE Sensing & Inspection Technologies: Groby, England) -- The hand-held DPI 620 advanced multifunction calibrator from GE Sensing & Inspection Technologies now incorporates full HART capability, making it the only combined HART communicator and calibrator currently on the market.

(ANAB: Milwaukee) -- Randy A. Dougherty, vice president of the ANSI-ASQ National Accreditation Board (ANAB), has been elected chair of the International Accreditation Forum (IAF), the world association of national accreditation bodies for management systems, products, and personnel.

(LaserLinc: Fairborn, OH) -- LaserLinc Inc., a manufacturer of noncontact, precision measurement systems, announces the release of a new laser scan micrometer, the TLAser130s.

I became aware of a truth about lean problem solving and kaizen yesterday while reading an article about 10 internet rules and laws, “Internet rules and laws: the top 10, from Godwin to Poe,” published on the Daily Telegraph’s web site (

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Recently released labor market, manufacturing, and consumer data indicate an economy steadily emerging from the long recession. One of the most gratifying indications of this change was the Associated Industries of Massachusetts Business Confidence index showing a c

(Camstar Systems Inc.: Charlotte, NC) -- Camstar offers “The Next Generation CAPA System” again by popular demand.

(Zemetrics: Tucson, AZ) -- Zemetrics, maker of innovation-driven surface metrology products, introduces ZeScope, a subnanometer precision 3-D optical profilometer for general and industrial applications.