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Case Study: Six Sigma in a Software Support Environment

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Story update 11/23/2010: A paragraph was added to the end of this case study to reflect the current state of the company's quality initiatives.

Product News: TrackWise E-Reporting Helps Companies Meet FDA/EU Mandates

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(Sparta Systems: Holmdel, NJ) --  Sparta Systems Inc., the maker of TrackWise software and a provider of enterprise quality and compliance management solutions, is pleased to announce new additions to the

Product News: Laser-Radar/Laser Projection for Composite Parts Right First Time

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(Nikon Metrology NV: Leuven, Belgium) — Nikon Metrology and Magestic Systems Inc.

The Next New Thing Is Here

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Is anyone performing total quality management (TQM) anymore? MIL-Q-9858A? Total cost of quality (TCQ)? Pert planning? Are there any one-minute managers around? Pareto? What about “up the organization?” Value analysis? Quality is free?

Product News: Olympus Introduces TomoView v. 2.9

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(Olympus NDT: Waltham, MA) — Olympus, a provider of nondestructive testing technologies, is pleased to introduce TomoView v. 2.9—the newest software version of the TomoView ultrasonic data acquisition and analysis software suite.

Product News: CalPro Step-By-Step Calibration Procedures

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(CyberMetrics: Phoenix) -- CalPro, from Cybermetrics, is a database of complete step-by-step calibration procedures covering more than 60 kinds of measuring devices—everything from gauge blocks to micrometers and calipers. CalPro is an indispensable asset for any calibration department.

How to Promote Your Certification Correctly

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You just finished your audit, and your registrar has handed you a brand-new certificate. Now, what do you do to make sure everyone knows about it?

Mission Support Overhauls U.S. Air Force B-52s using FaroArm

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Mission Support Inc. has pioneered the combination of sheet metal fabrication and modern computer-aided design and computer-aided manufacturing (CAD/CAM) dimensioning technology for improved production capabilities.

From Limbo to Liberation

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We all have one hiding over there in the groan zone. It’s the unfinished project that lives in a strange sort of limbo.

Making Everyone Whole

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Ihave had a big smile on my face for much of the last month because I’ve had the opportunity to visit progressive organizations on three continents to look at their efforts to create lean value streams.

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