Medical Center Reduces Wait Time and Improves Customer Satisfaction
To improve customer satisfaction, enhance the quality of services and reduce costs, Peach Regional Medical Center has worked with the Georgia Institute of Technology to adopt process improvement techniques
Where Do the Typical Control Chart Signals Come From?
The purpose of using control charts is to regularly monitor a process so that significant process changes may be detected. These process changes may be a shift in the process average (X-bar) or a change in the amount of variation in the process.
TÜV SÜD Canada Inc. Acquires Global Advantage International
(TÜV SÜD Canada: Toronto, Canada) -- TÜV SÜD Canada, part of the global TÜV SÜD testing and certification organization, announces the acquisition of a product safety business in Toronto, Ontario, Canada.
Event: Quality New Mexico’s Conference and Quality Awards Ceremony
(Quality New Mexico: Albuquerque, NM) — Join Quality New Mexico at the Embassy Suites Albuquerque Hotel & Spa, April 21–22 for a mind opening exploration of new growth and performance strategies.
Product News: SICK Launches Inspector I40 Flex Vision Sensor
(SICK: Minneapolis) -- SICK, one of the world’s leading manufacturers of sensors, safety systems, machine vision, and automatic identification products for factory and logistics automation, announces the launch of the Inspector I40 FLEX vision sensor.
Lean Financial Services
The financial services sector has been a laggard in adopting lean tools and practices, perhaps because of their manufacturing origins. But those attitudes are slowly changing.
Book: Quality Management—Theory and Application
(CRC Press: New York) -- In Quality Management: Theory and Application (CRC Press, 2009), author Peter D. Mauch, Ph. D., demonstrates the necessity of quality as a sustained management activity.
Event: Plex Systems Sets Date for PowerPlex 2010
(Plex Systems Inc.: Auburn Hills, MI) -- Plex Systems Inc., provider of Plex Online, the No.
Product News: Pattern Analysis Search System Measures Parts Automatically
(Keyence Corp. of America: Woodcliff Lake, NJ) -- The new IM-6000 Series is a revolutionary step forward in the field of high-precision dimensional inspection.