As you can see, and as I tend to do in these occasional column entries, I’m freely mixing metaphors above. My point, or points, as it were, are that, first, times are tough. Well… duh.

(ASQ: Milwaukee) -- The tightened economy has caused a high level of uncertainty for the immediate future, which is forcing companies to not only provide superior products and services, but to anticipate where and when the next product or service innovation will occur, while closely controlling

(Mitutoyo: Aurora, IL) — Mitutoyo America Corp. announces the new Surftest SJ-210 portable surface roughness tester.

On July 20, 1969, astronaut Neil Armstrong landed on the moon, signaling the attainment of President John F. Kennedy’s vision to put a man on the moon and return him safely to earth.

(Mitutoyo America Corp.: Aurora, IL) — The new Roundtest RA-220 roundness measuring machine from Mitutoyo America Corp. offers measurement versatility with a compact footprint.

(Dyadem: Toronto, Ontario) -- As medical device manufacturers come under heavier scrutiny to ensure patient safety, they are increasingly looking to quality risk management (QRM) software that can identify, analyze, mitigate, and monitor quality risks throughout their organizations.

(Paton Professional: Chico, CA) -- If you’ve ever wondered how to improve your organization’s processes—and its bottom line—this is the book for you.

(MoreSteam.com: Columbus, OH) -- MoreSteam.com, a global provider of online lean Six Sigma training and blended learning support technologies, proudly announces its 10th anniversary as a business corporation. Founded on Feb.

The science of harnessing customer loyalty and satisfaction is getting very trendy in business. And perhaps nothing has been more responsible for driving excitement than Net Promoter.

How many times has this happened to you? You’re leading a Six Sigma project on a transactional process of some kind, something not directly tied to manufacturing or measurement of product quality.