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Event: Canada’s Major Manufacturing Gathering

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(SME: Toronto) --  With a steady increase in manufacturing sales during eight out of the last 10 months, with a predicted upward trend for the future, Canadian manufacturers are gearing up for better times ahead.

Not Enough Employee Engagement? Blame Your Boss

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Not Enough Employee Engagement? Blame Your Boss

Engagement is a lot like pornography. Everybody knows it when they see it, but hardly anyone can define it in a way that works for everyone else.

Reinventing Talent Management: How to Maximize Performance in the New Marketplace

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Reinventing Talent Management: How to Maximize Performance in the New Marketplace

Bill Schiemann discusses a model for managing talent that creates measurable value, keeps people focused on agreed-upon goals and pinpoints capabilities needs.

Laying off on the “Laying off”

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Laying off on the “Laying off”

Can an employer hire a new employee after laying off an individual without giving the layoff-ee the option of taking the new position?

Leveraging Social Business Strategy For A More Agile Organization: An Interview with Customer Service Futurist Esteban Kolsky

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Leveraging Social Business Strategy For A More Agile Organization: An Interview with Customer Service Futurist Esteban Kolsky

How the contact center can put collaborative technologies to work for internal and external gains…

Five Answers Every CEO Should Want to Know About Customers: How Customer Profits Suffer When No One's Keeping Customer Score

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Five Answers Every CEO Should Want to Know About Customers: How Customer Profits Suffer When No One's Keeping Customer Score

Developing a Standardized Approach to Work, Part 3

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In this four-part series, we take an in-depth look at how to design an effective work environment. Part one discusses the elements of continuous-flow work cells.

Perfecting Performance

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John Berger is no stranger to the benefits of training within industry (TWI). In 1995, when Berger was working for global manufacturing giant Emerson, he was challenged to move an entire product line of electro-mechanical sensors from Minnesota to Singapore.

Report: Global Market for E-Waste to Reach $11.4 Billion by 2014

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(BCC Research: Wellesley, MA) -- According to a new technical market research report, “Electronic Waste Recovery: Global Markets (MST037B)” from BCC Research, the global market for electronic waste (e-waste) materials was an estimated $8.5 billion in 2009, but is expected to increase to nearly $

Positioning Your Talent Strategy to Prepare Your Organization for the Economic Turnaround and Beyond

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Positioning Your Talent Strategy to Prepare Your Organization for the Economic Turnaround and Beyond

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