(CEESI: Boulder, CO) -- Ultrasonic meter users will have the opportunity to expand their knowledge at the 2011 Ultrasonic Meter Measurement Training Series, scheduled for Feb. 15–25 at the Rasa Sentosa Resort in Singapore. The annual event will include a workshop and two training courses.

(BSI Americas: Reston, VA) -- In recognition of World Standards Day on Oct.

(Sciemetric Instruments: Ottawa, ON, Canada) -- Sciemetric Instruments Inc.

Emotion is the single greatest lever in building enduring relationships with customers—it’s what makes them not just purchase a product or service,

(NIST: Gaithersburg, MD) -- Scientists at JILA and collaborators have demonstrated an improved laser-based “molecular fingerprinting” technique that picks out traces of key hydrogen-containing molecules and other molecules from a billion other particles in a gas in just 30 seconds or less—perfor

(NIST: Gaithersburg, MD) -- The National Institute of Standards and Technology (NIST) Hollings Manufacturing Extension Partnership (MEP) has awarded $9.1 million in cooperative agreements for 22 projects designed to enhance the productivity, technological performance, and global competitiveness

Our country’s focus on cost-cutting led us to move manufacturing overseas and then outsource services. It has distracted us from adopting new technology and investing in innovation. Is this a serious mistake?

A large part of developing a rapport with customers is to offer a conversational tone that is warm and inviting. This can sometimes be achieved by paying close attention to the little things a customer might say.

People can make plenty of mistakes when launching a lean enterprise transformation. Interestingly, many of these mistakes are similar if not identical to those made by entrepreneurs when starting a business.