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Leveraging Twitter to Address Bad Customer Reviews

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Now that reviewer websites such as Yelp have become more common, you probably take the typical approach of glancing over the comments about your business, looking for patterns of praise or complaints.

Complex Solutions May Be the Leanest Ones

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While ea

Biotechnology and GMP Courses Featured at ISPE Training Event

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(ISPE: Tampa, FL) -- The International Society for Pharmaceutical Engineering (ISPE), a global not-for-profit association of 22,000 pharmaceutical science and manufacturing professionals, will offer seven training courses, including sessions focusing on biotechnology and good manufacturin

IQPC Process Excellence Winners Announced

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(IQPC: Orlando, FL) -- Following the final round of judging on Jan. 17, winners and honorable mentions were announced at the International Quality and Productivity Center’s (IQPC) 2011 Process Excellence Awards ceremony.

Informatics Launch Planned for PITTCON 2011 Conference

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(Thermo  Fisher Scientific: Waltham, MA) -- Thermo

Speed Up the Weight Calibration Process

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(Mettler-Toledo Inc.: Greifensee, Switzerland) -- B

DALSA Announces Software Release for BOA Smart Cameras

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(DALSA: Ontario, Canada) -- DALSA Corp., a global leader in digital imaging technology, has announced a new release of software for its BOA smart cameras.

Single-Column Materials Tester Works for Multiple Applications

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(Ametek: Largo, FL) -- A new single-column materials-testing machine

A Better Way to Do R&R Studies

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Last month’s column looked at how to fix some of the Problems with Gauge R&R Studies.

Health Care Quality Professionals: Meet Twitter

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Twitter is not at all what I expected. After a few months, I now use Twitter to improve my knowledge in health care quality, expand my professional network, and save time.

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