A colleague, friend, and lean leader in health care related a story awhile back that I think is worth sharing. Joanne Marqusee, COO at Hallmark Healthcare System, was standing in line at a grocery store checkout.

(SAE International: Warrendale, PA) -- More than 5,000 historical automotive and aerospace standards are now available from SAE International.

(SAE International: Warrendale, PA) -- More than 5,000 historical automotive and aerospace standards are now available from SAE International.

(MoreSteam: Columbus, OH) -- The year 2011 is shaping up as a prime year for MoreSteam.com, a global provider of online lean Six Sigma (LSS) training and blended learning support technologies.

(PPT VISION: Bloomington, MN) -- PPT VISION’s recently released IMPACT M-Series Embedded Vision System features power over Ethernet (PoE) support, delivering network reliability and simplifying the installation and maintenance of networked devices.

(Wilson Hardness: Norwood, MA) -- Wilson Hardness, an Instron company and the originator of the Rockwell Hardness Tester, announces the release of its new

(Gexcel: Brescia, Italy) -- FARO, a global provider of portable measurement and imaging solutions, and Gexcel, a software and solutions provider in the geomatics sector, announce the release of the JRC 3-D Reconstructor and FaroArm, a Gexcel software solution fully optimized for the FARO Laser S

(TÜV SÜD America: Peabody, MA) -- TÜV SÜD America Inc. announces that it has been granted accreditation to offer certifications to AS9100:2009 Rev. C and AS9120:2009 Rev. A.

I

Strategic quality planning (SQP) is a systematic approach to defining long-term business goals, including goals to improve quality and the means (i.e., the plans) to achieve them.