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Low-Cost Video Borescope Introduced

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(Advanced Inspection Technologies: Melbourne, FL) -- The new Snakescope Video Borescope is portable and handheld, and can snake through areas as small as 5.5 mm (0.216 in.).

Patient Experience Is Top Priority

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The Beryl Institute released a report highlighting results from its recent patient-experience benchmarking study, conducted in collaboration with Catalyst Healthcare Research, an independent marketing research firm.

Mayo Quality Conference Recap: We Can Do Better

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“We can do better” was the underlying takeaway message from the 15th annual Mayo Clinic Quality Conference. This year’s theme was “Creating and Paying for Value in Health Care.”

<em>Quality Digest </em>Interprets the Voice of the Customer

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Last month I wrote an article entitled “Being Comfortable in a World of Never-Ending Change.” Editor in Chief Dirk Dusharme and I also covered this story on t

Spinning New Materials in a Thread

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Photo: Greg Hren/RLE

TÜV SÜD America Expands Scope of Greenhouse Gas Verification Services

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(TÜV SÜD: Peabody, MA) -- TÜV SÜD America Inc. announces that the ANSI Greenhouse Gas (GHG) Validation/Verification Accreditation Committee (GVAC) has approved its extension of scope of accreditation for GHG verification services.

Standards Wars Workshop Spotlights Perspectives on Competition, Coordination

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(ANSI: New York) -- Nearly 200 representatives of industry, standards and conformance organizations, government, and consumer groups gathered in Washington, D.C.—and 70 more tuned in via teleconference—for the May 12, 2011, American National Standards Institute (ANSI) workshop,

SENSOR+TEST Trade Fair and Conferences 2011

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(AMA Service: Wunstorf, Germany) -- The SENSOR+TEST trade fair, scheduled for June 7–9, 2011, in Nürnberg, Germany, is the world’s leading forum for sensors, measuring, and testing.

Using Acceptance Sampling to Improve Quality

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How do organizations confirm that supplier products comply with critical quality standards? For the most part, companies rely on inspectors to check incoming materials.

Book: <em>Competitive Advantage: Linked Management Systems</em>

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