Armed with a degree in organizational psychology, I started my career in operational improvement during the early 1970s with a nationally recognized Hartford, Connecticut-based insurance company.

(Marsh Bellofram: Newell, WV) -- Marsh Bellofram Corp., an AS9100:B- and ISO 9001-certified global manufacturer of high-performance OEM, industrial, and process control instrumentation, has introduced the 405AR series, an economical

(MetriTech: Champaign, IL) -- Rather than avoiding customer complaints as a negative experience, author James Shaw in Triple Customer Complaints (IPI Tools, 2011) promotes putting com

(The Leapfrog Group: Washington, DC) -- Sixty-five hospitals have earned The Leapfrog Group’s annual “Top Hospital” designation, equaling 2010’s record-setting total.

(Tektronix: Beaverton, OR) -- Tektronix Inc., a leading manufacturer of oscilloscopes, has unveiled the THS3000 Handheld Oscilloscope Series that bring a new level of measurement precision and accuracy to engineers

A first-of-its-kind framework released Dec. 6, 2011, offers recommendations to food and food packaging companies on how to identify and evaluate nanomaterials in products.

(Kistler: Novi, MI) -- Kistler, a global supplier of precision sensors, systems, and instrumentation for the dynamic measurement of pressure, force, torque, and acceleration, has introduced the Kistler Corrsys-Datron Type CHFA family of noncontact optical laser height sensors, designed to sup

(ASQ: Milwaukee, WI) -- The results of ASQ’s 25th annual Salary Survey show strong average salaries for quality professionals in 2011 and fewer lay-offs as companies continue to see the value of quality and its positive impact on an organization.

Many times measurements are made using measurement increments which are too large for the job. Fortunately this problem is easily detected by ordinary, production-line process behavior charts.