Editor’s note: This is the third of a four-part video interview with Juran Institute’s CEO, Joseph DeFeo, and hosted by Quality Digest’s CEO, Jeff Dewar.

What customers value most changes constantly, and the pace of change has increased exponentially with the economic recession.

(Edmund Optics: Barrington, NJ) -- Edmund Optics, developer of optics, imaging, and opto-mechanical components, has introduced its new TECHSPEC Optical Cage System.

(Microscan: Renton, WA) -- Microscan Systems Inc., developer of precision data acquisition/control systems including machine vision and barcode solutions, will offer a machine vision lighting course and product demonstrations at

(Gartner: Stamford, CT) -- The Gartner Security and Risk Management Summit 2012 is the premier conference and meeting place for IT and business executives responsible for creating, implementing, and managing a proactive and comprehensive IT strategy for information security, risk management, comp

(SAE: Warrendale, PA) -- The relative strength of the U.S.

Innovations in software and technology are creating increasingly complex systems: cars that park themselves; medical devices that automatically deliver drugs; and smartphones with the computing power of desktop computers, to name a few.

OK, so there’s nothing about this video that isn’t cute. And that’s fine. But what does it have to do with lean? One of the most important lessons that lean can teach us is how to appreciate variation and make the most of it.

Leonardo da Vinci’s comment, “Simplicity is the ultimate sophistication,” could easily serve as a lean tag line.

(Laser Design: Minneapolis) -- Laser Design and GKS are proud to announce that one of their engineering services customers, Sbyke USA, has won awards from both Popular Science and Parenting magazines for its patented rear-steer kick scooter.