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Control Charts for Services

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Although Quality Digest often has in-depth articles about the nuances of control charts, I’ve found that many beginners are at a loss to figure out how to organize their data, especially in service industries such as health care, hotels, and food.

FARO Edge and Focus 3-D Software Add-in for SolidWorks

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(ReverseEngineering.com: La Jolla, CA) -- ReverseEngineering.com, developer and marketer of CAD integrated 3-D reverse engineering, scanning, and inspection software, now supports a high-speed, binary database software add-in for point-cloud processing for SolidWorks Standard and SolidWorks Premi

Active Workspace’s User Interface Enhances Decision Making

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(Siemens: Plano, TX) -- Siemens PLM Software, a business unit of the Siemens Industry Automation Division and a developer of product life-cycle management (PLM) software and services, has announced a new product in the Teamcenter software portfolio called

When Should We Compute New Limits?

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Last month in “Exact Answers to the Wrong Questions” we looked at how we can compute useful limits with as few as six to 10 values.

Berwick, Bisognano to Speak at International Forum on Quality & Safety in Healthcare

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(IHI: Cambridge, MA) -- The Institute for Healthcare Improvement (IHI), an independent organization that cultivates concepts and knowledge sharing for improving health care worldwide, and the BMJ Group, an organization committed to improving quality and safety in health care, are hosting the 17th

2012 Lean Six Sigma Networking Event

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(MoreSteam.com: Columbus, OH) -- On April 18, 2012, MoreSteam.com, a global provider of online lean Six Sigma training and blended learning technology, will sponsor a one-day continuous improvement conference in Seeheim, Germany for education and networking.

Organizations Thrive by Leading Effective Teaming

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(Jossey-Bass: San Francisco) -- Continuous improvement, understanding complex systems, and promoting innovation are all part of the landscape of overcoming the challenges that today’s companies face.

Innovations That Expand U.S. Industrial Capabilities

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In a busy laboratory at the Fuller E. Callaway Jr.

Online Evaluation Tool Measures Performance in Transition-of-Care Projects

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(NTOCC: Washington, D.C.) -- The National Transitions of Care Coalition (NTOCC), an organization dedicated to improving patient transitions through the health care system—i.e., when the patient leaves one care setting and moves to another care setting—has launched a new tool to facilitate the adv

Lean Listening

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Lean transformations might be easier if we possessed some measure of the sixth sense—extrasensory perception (ESP).

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