When it comes to statistical process control (SPC), it’s easy to get lost in the weeds and forget what you are really trying to accomplish. The whole point is to make better products for the customer.

(Boeing: Chicago) -- The Boeing Co. and Northrop Grumman Corp. will hold their fourth joint Global Product Data Interoperability Summit (GPDIS) Nov. 12–15, 2012, at the Crowne Plaza San Marcos in Chandler, Arizona.

(Productivity Press: Boca Raton, FL) -- The Workforce Engagement Equation, by Jamison J. Manion (Productivity Press, 2012) is for hands-on leaders engaged in effecting change.