I recently met a good friend who works as a junior member of a cabin crew for a well-known airline. I won’t disclose its name or hers for obvious reasons; you’ll see why as you read on.

(ANSI: Washington, DC) -- The American National Standards Institute (ANSI) invites all interested organizations to take advantage of valuable sponsorship opportunities for World Standards Week 2012, which will be held Oct.

(IMTS: McLean, VA) -- The 29th edition of IMTS—The International Manufacturing Technology Show 2012 is on track to rank among the top five largest IMTS events. Scheduled for Sept.

(McGraw-Hill: New York) -- When it comes to employee engagement, Timothy R. Clark goes where no one has gone before.

When it comes to statistical process control (SPC), it’s easy to get lost in the weeds and forget what you are really trying to accomplish. The whole point is to make better products for the customer.

(Boeing: Chicago) -- The Boeing Co. and Northrop Grumman Corp. will hold their fourth joint Global Product Data Interoperability Summit (GPDIS) Nov. 12–15, 2012, at the Crowne Plaza San Marcos in Chandler, Arizona.

(Productivity Press: Boca Raton, FL) -- The Workforce Engagement Equation, by Jamison J. Manion (Productivity Press, 2012) is for hands-on leaders engaged in effecting change.