Today’s true tale was told to me by a close friend, and it contains at least two very important messages from which we can learn if we choose. Let me retell my friend’s experience this week, and then we can dig into what we might learn.

It’s been said that supply chain risk today is riskier than ever before. Why? Well, there are several reasons.

What’s Happening With ISO 9001?
Stakeholders have offered suggestions for the upcoming revision

Editor’s note: This continues Jack Dunigan’s series about unsung heroes in the workplace, and the 16 traits they all share.