Writing articles for Quality Digest Daily has created some positive if unpredicted consequences for me. I’m fortunate that people read what I write and even reach out with feedback.

(APQO: Rizal, Philippines) -- The Armand V. Feigenbaum Life Achievement Medal, established by the Asia Pacific Quality Organization (APQO) and the Walter L. Hurd Foundation, has been awarded to H. James Harrington for 2012.

At the end of my December 2012 column, “Evolving Beyond Platitudes to Holistic Improvement,” I described three different management styles.

(ISPE: Tampa, FL) -- The International Society for Pharmaceutical Engineering (ISPE), a leading authority on best practices for the pharmaceutical industry,  has issued updated and expanded guidance to help pharm

Companies that want to boost employee engagement sometimes can’t make their efforts stick.

When you think of the word “genius,” what first comes to mind? Perhaps Albert Einstein, Ludwig van Beethoven, or Isaac Newton.

With apologies to Tolstoy: All successful project certification reviews are alike; every unsuccessful project certification review is unsuccessful in its