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The People, Yes

Ignore them at your company’s peril.

Denise Robitaille
Fri, 02/27/2009 - 10:10
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One of the most interesting books I’ve read is Team of Rivals by Doris Kearns Goodwin (Simon and Schuster, 2006). It’s a historical narrative of Lincoln’s administration, focusing on the dynamics of his cabinet.

Lincoln was dedicated to preserving the Union. At the time of the Civil War, the United States was less than 100 years old. The system of government “… of the people, for the people, by the people…” was unique in the world. Lincoln perceived that if our nation was dissolved, the great experiment of self-governance would have failed. The notion that common people, leading everyday lives, could make a difference would have been invalidated.

Implicit in Lincoln’s stance is an unerring comprehension of the importance of people to any organization, community, or enterprise. This attitude is echoed in the words of Carl Sandburg in his book, The People, Yes. Later, W. Edwards Deming added, “Drive out fear…,” which is No. 8 of his 14 points for management. These are the steps we walk in.

The voice of the people is a big deal. People matter. The work they do has value.

 …

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