SFR, the second-largest telecommunications provider in France, has selected PowerSteering Software to manage its Six Sigma-based quality improvement program.

In an effort to finance new investments, innovate and reinforce its competitive position, SFR has already started several projects to improve its customer quality and to reduce the cost of poor quality. SFR thoroughly tested the software from PowerSteering before making a choice. Computer Sciences Corp. will host the solution for three years.

“CSC has teamed up for many years with SFR to help the company constantly improve quality,” says Habib Achkar, delivery assurance director for CSC’s European Group western region. “With PowerSteering, we are completely dedicated to successfully achieving this Six Sigma project.”

For more information, visit www.psteering.com/News-&-Events/Press-Release/35.

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