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European Foundation for Quality Management Award’s 2005+ Approach

Simpler and equally demanding

Esteve Garriga
Mon, 05/08/2006 - 22:00
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The 2005+ approach is the system established to characterize and winnow the applicants for the 2006 European Award. Formerly instituted as the European Quality Award, this year it will be designated the 2006 EFQM European Award.The 2005+ approach doesn’t represent a change in the reference and tools to be used for the assessment—which is similar to the 2003 versions of the EFQM Excellence Model and the RADAR Scoring Matrix—nor of the output obtained (i.e., the feedback report). The changes involve how information will be submitted to the assessors and how the assessment process will be performed.

This new approach aspires to reduce the burden of a 75-page application document, allowing applicants to provide their information in a more friendly way, sometimes even using existing documents. This new document dynamic has decreased individual off-site work and given more weight to the team’s on-site tasks through the senior management team meeting and the site visit.

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