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Xerox Credits Six Sigma With Improved Finances

Quality Digest
Tue, 11/30/2004 - 22:00
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Xerox Corp.’s chairman and CEO recently credited her company’s rosy financial state with its implementation of lean and Six Sigma.Anne M. Mulcahy reports that Xerox achieved more than $100 million in profit from lean and Six Sigma projects that have driven revenue, reduced costs and sped up work processes—all while improving quality.

“Our success in lean Six Sigma has become another defining competitive edge for Xerox,” Mulcahy says. “Not only has it strengthened Xerox’s bottom line, but we’re also applying [the] lean Six Sigma methodology to help our customers reduce document costs and improve the efficiencies of their operations. Like us, customers want a positive bottom-line impact and they’re partnering with Xerox to get it.”

The company reports that through the third quarter of this year, it has reduced its debt by $1 billion over last year. Xerox ended the third quarter with $3.4 billion in cash, an increase of $1.1 billion over last year. Mulcahy added that she expekcts revenue to grow 3 percent in 2005 and 5 percent in 2006.

For more information, visit www.xerox.com.

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