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Trillium Software Recognized With Customer Satisfaction Award

Quality Digest
Mon, 10/18/2004 - 22:00
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Trillium Software was recently recognized with Customer Relationship Management magazine’s highest possible score for customer satisfaction.

The magazine ranked data quality vendors for customer satisfaction in its September issue. The award is given to “reward excellence and achievement among vendors in the CRM industry,” the magazine announced. This is the first year that it included data quality vendors in the list.

Representatives for Trillium Software, a division of Harte-Hanks Inc. that provides the Total Data Quality solution, say they are pleased with the award. “Data quality is the cornerstone of all data management and is the lynchpin of CRM in particular,” says Len Dubois, vice president for marketing for Trillium Software at Harte-Hanks Inc. “We are heartened that the polled industry analysts and CRM magazine ranked Harte-Hanks Trillium Software as the leader in customer satisfaction with a ranking higher than any other dedicated data quality vendor in the industry.”

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