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Automotive Industry Applauds New Lean Quality Methodology

Quality Digest
Sun, 04/25/2004 - 22:00
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Lean Quality, a methodology developed by Attensity, is gaining acceptance among automotive industry analysts, research institutions and quality experts.

The Lean Quality methodology promises to deliver increased insight into the quality chain, driving quality improvement, reducing warranty expenses and boosting customer satisfaction.

Among the early supporters of Lean Quality are representatives from leading industry organizations such as AMR Research, the American Society for Quality--Automotive Division and the Automotive Industry Action Group. "Lean Quality is likely to revolutionize the quality industry in the same way that lean manufacturing has permanently altered manufacturing processes," says Kevin Mixer, an automotive analyst with AMR Research. "Automotive manufacturers should strongly consider embracing this new methodology as a way to improve quality processes and compress root-cause cycle times."

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