(Relay: Raleigh, NC) -- Frontline teams are locked in a daily battle against their own tools. The constant firefighting, the unpredictable costs, and the operational chaos create a high-stress environment that hurts morale and the bottom line. Relay’s new survey data from more than 500 industrial professionals reveal that 72% of frontline staff believe a proactive approach to technology would directly reduce their stress.

The daily breakdown

A system designed to fail: The cycle begins with a shocking failure rate—more than one-third (37%) of frontline communication devices fail every single day, crippled by predictable issues like battery drain (48%), connectivity failures (48%), and physical damage (47%).

A black hole for productivity: This daily failure forces teams into a reactive mode. The result? One of every four organizations lose more than an entire day of productivity every month just dealing with the administrative fallout of troubleshooting, repairing, and replacing their broken and unreliable technology.

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