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The Cure for the Loneliness of Command

CEOs are quickly derailed without a sense of community

Manfred Kets de Vries
Wed, 04/24/2019 - 12:01
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Recently, I was listening to the CFO of a large industrial firm who complained nonstop about her CEO. At the start of his tenure, the CEO regularly interacted with his top team but now seemed to spend most of his time brooding in his office. In meetings, he would often lose focus, have fits of anger, and harass people.

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The CEO’s mercurial style was affecting morale and, increasingly, sales. Some subordinates wondered whether their CEO was falling apart in front of their eyes.

The phrase “It’s lonely at the top” is a cliché, but for many top executives, it’s also a harsh reality. A CEO’s responsibilities tend to come with sleepless nights and constant worry about having made the right decisions. The psychological pressure can inflict an emotional strain that most employees will never experience. Outwardly, this may present as aloofness, which in turn makes it even harder for a CEO to remain effective.

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