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A Recipe for CX Success

How food and beverage brands are going digital to improve the customer experience

Julia Russell
Mon, 02/12/2018 - 12:01
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Retailers and brands convened in New York recently to experience the National Retail Federation’s Retail’s Big Show, and one of the biggest topics on attendees’ minds was technology. From automation to personalization to social marketing, the growing importance of technology in the shopping experience was definitely top of mind for retailers and brands, including those in the food and beverage space.

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Here’s a look at how four food and beverage brands are incorporating digital tools to improve customer experience.

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