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Managing the Coming AI Revolution

Robots won’t steal jobs if workers are trained to influence, use, and adapt to technological changes

Thomas Kochan
Lee Dyer
Tue, 09/26/2017 - 12:03
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The technologies driving artificial intelligence (AI) are expanding exponentially, leading many technology experts and futurists to predict that machines will soon be doing many of the jobs that humans do today. Some even predict humans could lose control over their future.

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While we agree about the seismic changes afoot, we don’t believe this is the right way to think about it. Approaching the challenge this way assumes society must be passive about how tomorrow’s technologies are designed and implemented. The truth is there is no absolute law that determines the shape and consequences of innovation. We can all influence where it takes us.

Thus, the question society should be asking is: “How can we direct the development of future technologies so that robots complement rather than replace us?”

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