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Actually, It Is Rocket Science

Applying the scientific method to standardization

Mark Rosenthal
Tue, 05/05/2015 - 17:02
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Once a project is completed, a common question is, “How do we deploy this improvement to other areas in the company?” A fair number of formal improvement structures include the final step of “standardize,” implying that the improvement is laterally copied or deployed into other, similar situations. Yet this seems to fly in the face of the idea that work groups are in the best position to improve their own processes.

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I believe this becomes much less of a paradox if we understand a core concept of improvement: We’re using the scientific method.

How I think science works

In science, there’s no central authority deciding which ideas are good and worth including into some kind of standard documentation. Rather, we have the concept of peer review and scientific consensus.

 …

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