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Say Yes… and Yes, Again

In Six Sigma efforts, the ‘why’ may be more important than the ‘how’

Quality Transformation With David Schwinn
Wed, 08/27/2014 - 12:27
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Last evening my wife, Carole, and I attended a celebratory dinner for the family of one of my former students. Luca, my student, originally from Italy, brought his wife, Olivia, and his young daughter, Kendra.

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Olivia, originally from Uganda, is a family physician working primarily with disadvantaged folks. We asked her about her current work. While she loves what she is doing, she wishes that she could do more and is disappointed with how the healthcare funding system limits what she can do for her patients who have trouble even scraping together the cost of prescription drug co-pays. She is doing good work.

While attending the college, Luca and Olivia became interested in starting a school in rural Uganda because it is so difficult for youngsters there to get an education. Later, after getting his degree from us, Luca followed his wife to Oregon, where he completed yet another degree.

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