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TRIZ for Developing the Flow

Incorporating TRIZ into the general problem-solving methodology

Akhilesh Gulati
Wed, 03/19/2014 - 18:02
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Following last month’s meeting, Belinda, the executive council’s facilitator, contacted the group’s consultant, Henrietta, and explained that they were interested in seeing a step-by-step approach for problem solving with TRIZ, something akin to what they had learned with Six Sigma and 5S (one of the lean tools).

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Henrietta was pleased by how the group had been using TRIZ and sharing their implementation stories with each other. She understood their desire to see some kind of a flow diagram—something that would allow them to view the different paths as they looked for an ideal solution. However, she was a bit hesitant in just sending them a copy of a process map. She strongly believed that people recall something more effectively when they are involved in the discovery and development of a process. Therefore she decided to help the group develop a TRIZ flowchart at the upcoming meeting.

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