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Quality by Design, Part 1

Preventing quality failures at their source

John F. Early
Thu, 02/14/2013 - 16:41
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If you are a proficient Six Sigma Master Black Belt or Black Belt, you are almost guaranteed lifetime employment. Most enterprises continue to create new quality problems that somebody will need to fix. Or as Joseph M. Juran characterized it, almost every product development process is a hatchery for new quality problems.

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Juran adopted the term “quality by design” to describe the comprehensive discipline required to shut down the quality problem hatchery in his book Juran on Quality by Design: The New Steps for Planning Quality into Goods and Services (Free Press, 1992). We will adopt Juran’s terms and structure for this article.

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Comments

Submitted by umberto mario tunesi on Thu, 02/21/2013 - 18:32

Design Quality

In the past years, we were used to such terms as "design for assembling", "design for functionality", "design for safety", and so on: design was input to functional output. But nowadays it has become "design for design". I don't mean that there's nothing more that can be invented, therefore designed, but when I get e-mailed for buying a tea or coffee mug heater via my laptop USB, I can't keep asking myself "isn't it "design for appearance"? The manufacturing industry laments that in their engineering department there are far more "drafters" than "designers"; and that their design skills are far from being what the term means. True, the wheel cannot be invented every day; but there's all evidence that the present design approaches consider everything but "the lessons to be learned". And here is the Design lost war. Thank you. 

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